1. Customer Consultation and Requirement Analysis
- Customers consult through channels such as telephone, email, and online platforms. Service personnel record customers' needs for binding machine post-printing equipment in detail, including equipment type, specifications, special function requirements, etc.
- Combine the customer's actual production scale and post-printing business type to conduct professional requirement analysis and initially recommend suitable equipment solutions.

2. Solution Formulation and Quotation
- Based on the requirement analysis results, the technical team formulates detailed binding machine post-printing equipment configuration solutions, covering equipment models, supporting components, technical parameters, etc.
- The finance department conducts cost accounting based on the solutions, provides reasonable quotations, and provides customers with clear quotation sheets including detailed breakdowns of various costs.

3. Contract Signing
- Negotiate and reach an agreement with customers on equipment configuration, price, delivery time, after-sales service terms, etc.
- Both parties sign a formal sales contract, clarifying the rights and obligations of both parties, and the customer pays a deposit.

4. Equipment Production and Quality Inspection
- The production department manufactures according to the equipment configuration agreed in the contract. 
- The quality inspection department conducts strict quality inspections during and after production to ensure that the equipment meets relevant technical standards and quality requirements, and issues quality inspection reports.

5. Equipment Delivery
- Communicate with customers in advance to determine the equipment delivery time and method (such as door-to-door delivery, customer pickup, etc.).
- Complete the equipment delivery as agreed, and hand over relevant technical materials of the equipment at the same time, such as operation manuals, maintenance manuals, etc.

6. Installation, Commissioning and Training
- Technical personnel go to the customer's site to install and debug the equipment to ensure its normal operation.
- Provide comprehensive training for customer operators, including equipment operation procedures, daily maintenance methods, common fault troubleshooting, etc.

7. After-Sales Service and Technical Support
- Establish customer files and conduct regular return visits to customers to understand the operation of the equipment.
- Provide a 7×24-hour technical support hotline to respond to customers' problems in a timely manner, such as fault reporting, technical consultation, etc.
- Arrange regular on-site maintenance services according to the equipment usage to extend the service life of the equipment.

8. Equipment Upgrading and Optimization
- Pay attention to the development trends of industry technology and new changes in customer needs.
- Provide customers with equipment upgrading and transformation solutions, such as software upgrading, hardware expansion, etc., to improve equipment performance and production efficiency.